Travel Manager / Tour Operator
We are seeking a passionate and knowledgeable individual to join our team as a Tour Consultant. In this role, you will be responsible for designing, planning, and coordinating tour packages, ensuring our clients have enriching and seamless travel experiences.
Key Responsibilities:
1. Client Consultation: Engage with clients to understand their travel preferences, interests, and budgetary considerations to create customized tour itineraries.
2. Tour Package Development: Design innovative and comprehensive tour packages that showcase unique destinations, cultural experiences, and immersive activities.
3. Destination Knowledge: Maintain up-to-date knowledge of travel destinations, attractions, local cultures, and travel trends to provide expert advice and recommendations to clients.
4. Logistics Coordination: Coordinate all aspects of tour logistics, including transportation, accommodations, meals, activities, and tour guides, to ensure a smooth and enjoyable travel experience.
5. Vendor Management: Collaborate with travel suppliers, hotels, transportation providers, tour operators, and local partners to negotiate rates, secure bookings, and deliver high-quality services to clients.
6. Customer Service: Provide exceptional customer service throughout the tour planning and execution process, addressing client inquiries, resolving issues, and ensuring client satisfaction.
7. Sales and Promotion: Promote tour packages through marketing initiatives, social media platforms, travel events, and client referrals to drive sales and expand clientele.
8. Documentation and Record Keeping: Maintain accurate records of tour bookings, payments, itineraries, client communications, and travel documentation using travel management software and databases.
9. Post-Tour Evaluation: Gather feedback from clients after tours, analyze performance metrics, identify areas for improvement, and implement enhancements to optimize future tour experiences.
Qualifications:
– Previous experience in the travel industry, tour operations, or travel consultancy roles.
– Deep knowledge of travel destinations, cultural attractions, tour activities, and travel logistics.
– Strong communication, interpersonal, and customer service skills.
– Excellent organizational abilities, attention to detail, and time management skills.
– Proficiency in travel booking systems, Microsoft Office Suite, and travel management software.
– Passion for travel, cultural exploration, and creating memorable experiences for clients.
Benefits:
– Competitive salary and performance-based incentives.
– Opportunities for professional development and training.
– Employee discounts on travel packages and services.
– Positive and collaborative work environment.
– Opportunity to work with diverse clients and travel destinations.
Join our team at Travel786 and embark on a rewarding career as a Tour Consultant, where you can inspire travelers and create unforgettable journeys around the world. Apply now with your resume and cover letter showcasing your relevant experience and enthusiasm for travel.
Job Type: Full-time