Market Shoppy

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On-site : Hounslow London, UK 

A Travel Agency Manager

Duties:

A travel agency manager is responsible for the smooth running of a travel company, which may be in a shop open to the public or based in a call centre. You may specialise in leisure or business travel.

The Work:

You could be:

  • Organising staff recruitment, training and administration
    arranging work rotas for staff and allocating tasks.
  • Managing budgets, meeting sales targets and maximising profits
    liaising with head office and tour operators for marketing purposes
    handling mail, email, phone enquiries and any customers’ complaints.
  • Updating holiday information and drawing any important new information to the attention of the staff.
  • Selling package holidays and individual travel elements, including flights, hotels and car hire
    writing reports for head office.
  • Holding meetings to motivate the team to meet their sales targets.

Pay:

The figures below are only a guide. Actual pay rates may vary, depending on:

  • Where you work.
  • The size of the company or organisation you work for.
  • The demand for the job.
  • Starting pay before commission can be from 38,700 a year. With experience this can rise to around £43,000 a year or more. You may also earn target related bonuses and get perks such as discounts on holidays.

Conditions

  • You will work in a shop or a call centre.
  • You would work around 35 hours a week, including some evenings and weekends.
  • You may travel to conferences throughout the UK and abroad.
  • You will usually wear a uniform, which is provided.
  • Workforce Employment Status.
  • LMI data powered by LMI for AllUseful Subjects.
  • Administration and IT.
  • Business Management.
  • Business Skills (SCQF Level 6) (FA) (FA) (FA)
  • SfW Travel and Tourism